Privacy Policy
We are committed to protecting the privacy and personal information of our customers, employees, partners, and all other stakeholders. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, ensuring transparency and compliance with relevant privacy laws and regulations.
Information We Collect
- Personal Information: We collect personal information that you voluntarily provide to us when you:
- Register on our website or mobile applications.
- Make a purchase or place an order.
- Subscribe to our newsletters or marketing communications.
- Participate in surveys, contests, or promotions.
- Contact our customer service team for support.
The personal information we collect may include your name, email address, phone number, mailing address, payment information, and any other details you choose to provide
- Automatically Collected Information: When you interact with our website, mobile applications, and services, we automatically collect certain information about your device and usage patterns, including:
- IP address and geolocation data.
- Browser type and version.
- Operating system.
- Pages you visit and time spent on those pages.
- Links clicked and other actions taken on our website.
How We Use Your Information We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: Ensuring that our services function correctly, enhancing user experience, and developing new features.
- To Process Transactions: Managing and processing orders, payments, and deliveries.
- To Communicate with You: Sending you updates, promotional materials, and responding to your inquiries.
- To Personalize Your Experience: Tailoring content and recommendations based on your preferences and interactions.
- To Conduct Research and Analysis: Understanding user behavior and trends to improve our services and marketing efforts.
- To Ensure Security: Protecting against unauthorized access, fraud, and other security risks.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption technologies to secure sensitive information during transmission and storage.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Regular Audits: Conducting regular security audits and vulnerability assessments to ensure the integrity of our systems.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access and Correction: The right to access and correct any inaccuracies in your personal information.
- Deletion: The right to request the deletion of your personal information under certain conditions.
- Objection and Restriction: The right to object to or request the restriction of processing your personal information.
- Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our website and mobile applications use cookies and other tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content and advertisements. You can control the use of cookies through your browser settings and other tools.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@capheris.co.zw
- Address: [Address]
- Phone: [Phone number]
Conclusion
Your privacy is important to us, and we are committed to safeguarding your personal information. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. Thank you for trusting CaphEris with your personal information.